Morrisby offers two billing options when upgrading an account to Morrisby Profile: Pay-as-you-go and Pre-Pay. Here’s a detailed explanation of each: 

Pay-as-you-go:

For customers on the Pay-as-you-go model, billing is based on usage within each month. Here’s how it works:

• A charge will be applied to your account after a student account has been upgraded to Morrisby Profile and they have started the assessment.
• You will receive an invoice at the end of each calendar month for any charges incurred within that billing cycle.

Pre-Pay:

Pre-Pay offers customers the convenience of purchasing credits upfront. Here’s a breakdown of how this option operates:

• Credits can be bought in advance and are allocated to the student when upgrading their account to Morrisby Profile 
• If you require additional credits, you will have the option to purchase more. 
• You will be invoiced as soon as the ordered credits are added to your account.
• Credits will expire after 12 months if unused
• If a student has not started their assessment, you can downgrade their account and the credit will be returned to your balance.

Choosing the Right Option:

These billing options offer customers the flexibility of purchasing credits upfront to help with budgeting using Pre-Pay, or the convenience of monthly billing using Pay-on-Start.

Should you have any further questions or require assistance, please get in touch with the Customer Success team at [email protected] or call 0330 500 5000