You can resync your students by following the steps below:

1. Access Settings
   • Click the settings cog in the top right-hand corner of the screen.
2. Navigate to MIS
   • From the settings menu, select MIS.
   • This will take you to the sync log where you’ll see recent syncs.
3. Review the Tabs
   • Validation Errors – Lists students who failed validation (e.g. missing email, incorrect NC Year).
   • Year Groups – Shows students who passed validation and are ready to be synced.
4. Sync Students by Year Group
   • If students passed validation, click into each year group one at a time.
   • For each year, you'll see three categories: New, Existing, and Synced.
5. Select Students to Sync
   • In the New and Existing tabs, tick the checkbox next to the students you want to sync.
   • Click Sync Selected.
   • Large numbers of new students may take a few minutes to sync.
   • Repeat this process for each year group.

PLEASE NOTE: If you reuse student email addresses from previous years, it could cause conflicts or data crossover.

For details on handling student leavers, refer to the dedicated guide (How to Remove students from your Centre).