You can resync your students by following the steps below:
- Access Settings
- Click the settings cog in the top right-hand corner of the screen.
- Navigate to MIS
- From the settings menu, select MIS.
- This will take you to the sync log where you’ll see recent syncs.
- Review the Tabs
- Validation Errors – Lists students who failed validation (e.g. missing email, incorrect NC Year).
- Year Groups – Shows students who passed validation and are ready to be synced.
- Sync Students by Year Group
- If students passed validation, click into each year group one at a time.
- For each year, you'll see three categories: New, Existing, and Synced.
- Select Students to Sync
- In the New and Existing tabs, tick the checkbox next to the students you want to sync.
- Click Sync Selected.
- Large numbers of new students may take a few minutes to sync.
- Repeat this process for each year group.
PLEASE NOTE: If you reuse student email addresses from previous years, it could cause conflicts or data crossover.
For details on handling student leavers, refer to the linked guides (MIS Data and Leavers & How to Remove students from your Centre).